The Office Assistant / Customer Service position offers a full-time, remote opportunity with an estimated salary range from £24,000 to £36,000 per year, including performance bonuses.

This role provides the flexibility to work from home, with training and support designed to help you grow both personally and professionally.

The employer seeks motivated candidates with strong communication, teamwork and organisational skills. Previous office or sales experience is a plus, while proficiency in MS Office and English is essential.

What You’ll Do Every Day

Your responsibilities range from handling customer calls and processing orders to supporting engineers and ensuring smooth operations for the executive director.

You will coordinate and provide quality service to both customers and engineer staff, organising materials and keeping tasks on track throughout the day.

Daily activities include managing phone and email inquiries, tracking orders, and ensuring client satisfaction with a proactive approach.

A positive, team-oriented mindset is crucial, as is an eye for detail and the ability to juggle multiple tasks efficiently.

Occasional sales skills may help, but you will always have access to guidance and training from your team and managers.

Highlights and Advantages

One significant benefit of this role is remote work with a stable, established company, offering flexibility without the need for daily commuting.

Clear opportunities for professional progression and skill development set this employer apart from many competitors, allowing you to grow as you work.

Points to Consider

The job can involve handling busy periods due to the company’s growth, so time management and adaptability are necessary.

If you prefer face-to-face interaction or dislike multitasking, the fully remote setting and varied duties might not suit your work style.

Final Thoughts

This Office Assistant / Customer Service position is ideal for organised self-starters who value flexibility, reliable pay, and a supportive team environment.

It’s a great way to develop your career while enjoying remote work and strong company backing.